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How does Innovative Mortgage Solutions collect and use my information?

IMS collects and uses your personal information to respond to your requests for financial products and services and to provide you with information about products or services that may be of value to you. Specifically, we collect and use your personal information only with your approval and for the express purpose of helping you acquire a mortgage loan.

Currently, IMS may collect information about you from the following sources:

  • Through the IMS website, either via e-mail or via the online Quick Application.
  • Through personal interaction with one of our Loan Consultants or Loan Processors.
  • Information from a consumer reporting agency, such as information regarding your creditworthiness or credit history.
  • Information from outside sources regarding their employment, bank account or other relationship with you or verifying representations made by you, such as your employment history, loan or credit card balances or your property insurance coverage.

We do not collect your personal information through the use of cookies permanently place on your computer.

Does IMS share my personal information with third parties?

Disclosing information to third parties related to the transaction: When you apply for a mortgage, it will be necessary for IMS to share your personal information collected from you on the loan application with companies who provide IMS with services necessary to process and fund your loans. These companies may include mortgage lenders, financial service providers such as credit agencies, title and settlement companies, appraisal companies, and insurance companies.

Disclosing information in other situations: We may also disclose any information collected about you when permitted by law. For example, this may include:

To protect the confidentiality and security of records pertaining to the consumer, service, product, or transaction requested, such as a fraud investigation; In case of an audit or examination.

How do I access the information IMS maintains about me?

At your request IMS will send you a copy of your loan application that you filled out and signed as well as all disclosure forms for your records. This includes a copy of your appraisal.

How does IMS safeguard my personal information?

All customer personal information is kept on file and secured at our main office. In addition, all electronic information collected via e-mail or through the online Quick Application is stored on a secure server hosted with a third party hosting service. Access to your personal information by IMS employees and other authorized parties is provided on a "need to know" basis.

IMS also uses Secure Sockets Layer (SSL) technology, supporting up to 128 bit encryption, to prevent unauthorized parties from viewing any personal information transmitted to or from IMS during your session. We have also obtained a digital certificate from Verisign for www.ims-loans.com and its sub-domains.

Who can I contact at IMS to find out more about your privacy practices?

Please contact info@ims-loans.com or call (888) 835-3900 to report any known or suspected privacy or security breaches or to submit a privacy related question or complaint.

 

IMS reserves the right to modify or amend the Privacy Statement at any time and for any reason. We may notify you in writing of significant changes to our information privacy practices and will make the current version of the Privacy Statement available to you at the IMS Web site. Your information will be handled according to the practices and procedures in place when it was initially collected unless subsequent authorization, as necessary, has been obtained.

 

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